Product Support
Warranty Registration
Register your Spirit™ device to activate your 2-year limited warranty and receive exclusive tips for the ultimate scent experience.
We have answers
Frequently asked
questions.
Do I need to register my Spirit™ Diffuser?+
No, but we highly recommend it.Registering your device ensures faster support, easy warranty claims, and proof of ownership.
How long is the warranty?+
Your Spirit™ Diffuser comes with:
- 1-year standard warranty
- Up to 2 years with registration
Where can I find the serial number?+
The serial number is located:
- On the bottom of your diffuser
- On the product packaging
Can I transfer my warranty to someone else?+
No, the warranty is non-transferable and linked to the original purchaser.
What does the warranty cover?+
The warranty covers:
- Manufacturing defects
- Device malfunctions under normal use
It does not cover:
- Physical damage
- Improper use or modifications
How do I make a warranty claim?+
Simply contact our support team with your registered email and issue details.We’ll guide you through the process quickly.
